UrbanThings has developed a cutting-edge mobile application for One Ticket Limited to benefit bus and tram passengers in Edinburgh & East/Central Scotland.
The One Ticket app will allow passengers to purchase, download, and use a multi-operator bus and tram ticket more quickly from their mobile phone and see instant, up-to-date transport information. This unique multi-operator ticket will allow unlimited travel on services from more than thirty participating local bus operators and Edinburgh Trams.

This initiative aims to provide convenience (take the first bus that comes along; no more fumbling for loose change), a choice of tickets to suit different passengers’ needs and value for money. With everything in the same place, buying a travel ticket will be simpler and faster on the app.

The mobile app features include:

  • Easy and secure ticketing and live transport information;
  • 1-day, 7-day, 28-day and annual tickets;
  • 3, 5 and 10 day ticket bundles;
  • See when your bus, tram or train is coming with live service information;
  • Your phone is your ticket – use your phone to show your ticket;
  • Buy in advance and activate your ticket when you first wish to use it;
  • No need for a photo ID when using this new mobile app;
  • Journey planning included.
The mobile app works in the following way:

Passengers will be able to choose a geographic area using the maps and list of communities provided on the app. After selecting the type of ticket required, all they will need to do is create an account and link a credit/debit card to it to complete the purchase. All tickets can be activated when passengers are ready to travel.

The solution will be based upon the proven, existing transport software platform UrbanHub that has been deployed to customers across the UK and Europe. By working with One Ticket, UrbanThings will continue to enhance their passenger apps to provide better vehicle tracking, journey planning and fare information, offering passengers a pleasant experience, and ultimately, encourage the use of shared transport.

“We approached UrbanThings looking for a replacement for our existing mobile application.  Their offer ticked all the right boxes.”

Stuart Lockhart, Director at One Ticket Limited

“We sit at the heart of the transport tech revolution, integrating smart cards, contactless bank payments and mobile into a single universal software platform UrbanHub. Eventually, UrbanHub makes transport more efficient, affordable and sustainable .”

Flora Tran, Marketing Manager at UrbanThings

About One Ticket

One Ticket Limited provides tickets that can be used on the services of public transport operators who operate in Edinburgh & East/Central Scotland.
Offering day tickets, day-bundles, and season tickets across multiple modes (bus/tram/train), One Ticket aims to increase the use of public transport and achieve the transfer from car use to public transport within their area.

About UrbanThings

UrbanThings is a mobility technology company based in London, proudly part of the Paragon ID group, leading provider of smart ticketing solutions worldwide, UrbanThings’s mission is to create a world in which transport is efficient, effortless, and sustainable for everyone. Providing cities, local authorities and passenger transport operators with a smart transport platform for mobile ticketing and reservations, live vehicle tracking, and rich passenger analytics, UrbanThings’ technology powers over 100 million passenger journeys each year.